Public buildings, schools, domestic and factory maintenance are undertaken here at North West Construction, and we work with private landlords, letting agents, estate agents and solicitors.
Graffiti removal, painting, rendering and pebble dashing are all services we offer.
We can also provide a cleaning and reporting service for playgrounds, car parks, factory yards etc. Inspections repairs to plumbing, heating and electrical systems are also undertaken.
Ensuring that your guttering and roof channelling are clear of debris and in good condition protects your building and maintains your investment.
The wide range of stock held both by our mobile operatives and at our base make for efficient repairs in structural, plumbing and electrical. The wide range of equipment and plant such as road sweepers, floor cleaners, floor polishers and access equipment permit efficient maintenance.
Reactive maintenance is undertaken by a dedicated team of service repair technicians on behalf of Merseyside Police.
Reactive repairs are planned and undertaken in response to clients’ service repair requests / orders received by the 24 hours serviced desk.
Each service repair request / order is received by the company, given a unique reference number (URN), and then acknowledged to the client either by fax or email, stating URN, the person dealing with the work order, time received, expected response time, contact person and number.
Wirral Metropolitan County Council
Out of hours reactive works, if the response time demands immediate attention, will be undertaken without prior client paper or electronic acknowledgement.
All other aspects of the service repair request will be operated and undertaken as above, with the order acknowledgement being confirmed with full details of the outcome after 9am the following working day.
A dedicated emergency call-out number is operated by the company, with appropriate landline telephone diverts in place to mobile telephones with fail safe pager diverts in the event of mobile telephone coverage failure.
We operate a direct customer contact with the call-out personnel, which gives the customer advice as to expected response time and allows advice from the customer in terms of an restrictions etc.